Privacy Policy

At Tawraa, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this policy. If you have any questions, please contact us at our official support email.

Information We Collect

Personal Information

When you place an order or attempt to make a purchase, we may collect your name, phone number, email address, billing and shipping address, and payment-related details.

Order Information

We collect information about the products you purchase, order history, and delivery preferences.

Device & Usage Information

We automatically collect certain technical data such as IP address, browser type, device type, time zone, and pages visited to help improve website performance and user experience.

Communications

If you contact us via email, live chat, social media, or contact forms, we may store the information you provide to assist you.

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate order confirmations, shipping updates, and support messages

  • Improve our products, services, and website experience

  • Send promotional offers (only if you opt-in)

  • Prevent fraud and unauthorized transactions

  • Comply with legal requirements

Sharing Your Information

Tawraa does not sell, trade, or rent your personal information. We may share your data only with:

  • Service Providers: Payment gateways, courier services, and IT providers who help operate our business

  • Legal Authorities: If required by law or to protect our legal rights

These parties are obligated to keep your information secure.

Cookies & Tracking Technologies

We use cookies to enhance browsing experience, remember preferences, and analyze website traffic. You can disable cookies through your browser settings, but some features of our website may not function properly.

Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. While we strive to ensure maximum security, no online system is completely secure.

Your Rights

You have the right to:

  • Access your personal data

  • Request corrections or updates

  • Request deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. Tawraa is not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

If you want, I can also create Terms & Conditions, Refund Policy, and Cookie Policy pages matching this format and branding for Tawraa.